This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.yourlocalhoney.co.uk (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, websites or search terms that referred you to the Site, and how you interact with it. This is referred to as “Device Information.”
We collect Device Information using the following technologies:
- Cookies – data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
- Log files – track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase, we collect information from you such as your name, billing and shipping address, payment information (including credit or debit card details), email address, and phone number. This is referred to as “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- Fulfil any orders placed through the Site (including payment processing, shipping, and order confirmations);
- Communicate with you about your purchase;
- Screen for potential risk or fraud;
- Provide you, in line with your preferences, with information or advertising related to our products or services.
We use Device Information to help us detect fraud (in particular, IP address verification) and to improve and optimise our Site by analysing how customers browse and interact with it, as well as to measure the effectiveness of our marketing.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and Site. For example:
- We may use Shopify, WordPress, or other e-commerce providers to power our store (each with their own privacy policies).
- We use Google Analytics to understand how visitors use our Site. You can read Google’s privacy policy here and opt out here.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or court orders), or protect our rights.
Behavioural Advertising
We may use your Personal Information to show you relevant advertising or marketing messages. You can opt out of targeted advertising through:
- Google
Or by visiting the Digital Advertising Alliance’s opt-out portal.
Your Rights (UK & EU Residents)
Under UK GDPR, you have the right to access, correct, update, or delete your personal data. You also have the right to withdraw consent or object to processing where applicable.
To exercise these rights, please contact us at info@yourlocalhoney.co.uk.
Please note that your data may be transferred outside the UK or EU, including to countries such as the United States, where data protection standards may differ.
Data Retention
We retain your Order Information for as long as necessary to fulfil the purposes outlined in this policy unless you request deletion.
Changes
We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions, complaints, or more information about our privacy practices, please contact us by email or post:
Your Local Honey Co UK Ltd
Company number: 15923264
Registered address: 21 Magnaville Road, Bishop’s Stortford, England, CM23 4DN
Email: info@yourlocalhoney.co.uk